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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MRSLett

January 31, 2026

5  out of  5
rating by MRSLett
"More Than an Agency—They Are a Family Tradition If you’re looking for a company you can stay with for life, this is it. My family has been insured here for over 20 years. We’ve been through a few impactful changes in life together, and Mary Spears’ office never let us down. Cynthia is incredibly kind, professional, responsive, and proactively reaches out with our best needs in mind. She is very knowledgeable about the products State Farm offers and is excellent at explaining complex terms in a way that makes me feel confident in my choice. That kind of long-term reliability and genuineness is hard to find these days, and I’m proud to continue the legacy with them."
We responded:
"MRSLett, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Spears’s Team here in our Madison office. "
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Latrisa Holden

January 29, 2026

5  out of  5
rating by Latrisa Holden
"Great customer service. Very sweet ladies. Always willing to help in every way they can"
We responded:
"Thank you for the 5-star review, Latrisa! Here on State Farm Agent Mary Spears’s Team, we are proud to serve our community and appreciate your recognition. "
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Nezza Depaul

September 18, 2024

2  out of  5
rating by Nezza Depaul
"Please do not assume your clients who have a Hispanic last name automatically speak Spanish and think it's okay to mail them letters in Spanish. Just don't do that."
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Mary Lyman

May 6, 2024

5  out of  5
rating by Mary Lyman
"Best agent ever! So friendly and knowledgeable. We have been with this Agency for years and has never been disappointed. Just outstanding customer service!"
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Bob Druzynski

January 3, 2024

5  out of  5
rating by Bob Druzynski
"I have had Mary as an agent for more than 15 years now and I am very happy with her service and response to any claims that I have had. She and her office are very responsive to issues or questions about our coverages."
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Charlotte Posey

August 30, 2023

5  out of  5
rating by Charlotte Posey
"This is my insurance company! Great people to deal with!"
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Michael Dick

August 15, 2023

5  out of  5
rating by Michael Dick
"Mary is friendly, knowledgeable and highly professional. She’s won several awards and deserves them all."
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Bobby Butler

August 10, 2023

5  out of  5
rating by Bobby Butler
"Very professional and customer friendly...."
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Steven LaiHing

July 5, 2023

5  out of  5
rating by Steven LaiHing
"Kind and professional staff. Prompt service and able to deal with any issues having to do with life insurance."
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Andrea Brown

January 30, 2023

5  out of  5
rating by Andrea Brown
"Can't say enough good about Mary F. Spears and her staff!"
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Gary Balentine

February 20, 2022

5  out of  5
rating by Gary Balentine
"Great service Home and auto"
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Jay J J

February 3, 2022

5  out of  5
rating by Jay J J
"Great people great rates."
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Mikey Awbrey

May 13, 2021

5  out of  5
rating by Mikey Awbrey
"I used them for years. At one point, to try and save a buck I swapped away. I quickly realized two things. 1, their customer service is top notch and 2, their prices really are solid. I came back to them after only 1 month. They really are a great team. I'm going to miss them in our new location."
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Pamela Stewart

May 11, 2021

5  out of  5
rating by Pamela Stewart
"Rates are remarkable. Im so satisfied with the customer service she has."
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madalynn williams

May 10, 2021

5  out of  5
rating by madalynn williams
"Erica Alexander was so professional! I loved working with her! She brought so many things to my attention. My advice call Erica at Mary Spears State Farm and ask her about your liability limits. I was so underinsured and unaware and now I just feel safe and protected. They gave me this and I am so appreciative!"
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James Lindley

April 22, 2021

1  out of  5
rating by James Lindley
"I was with Mary Spears for 17 years. I decided to change companies to bundle and save money. There was a misunderstanding about my termination date. So now I'm stuck with a $200 fine that can be fixed yet they choose not to. I don't recommend these people. Iv never had any good luck or anything good to say in my 17 years with them. Happy to move forward!"
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William Ewings

November 18, 2020

5  out of  5
rating by William Ewings
"Shoes came back better than we expected."
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Zackb256

October 30, 2019

5  out of  5
rating by Zackb256
"Always go above and beyond customer service. With a family vibe.."
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edward booker

October 29, 2019

5  out of  5
rating by edward booker
"Mary Spears and her group are professional and courteous. They're always informative and knowledgeable"
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betty blankenship

October 16, 2019

4  out of  5
rating by betty blankenship
"Friendly people always eager to help."
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Yvonne Harris

August 4, 2018

5  out of  5
rating by Yvonne Harris
"Our agent can fit your every need. Plus you feel like family, time you enter the place everyone's smiling and speaking. If you have an issue they will go the extra step to please their customer's. Accidentally locked my purse & keys in trunk and minutes into calling roadside service , they were there within 15 minutes. Way to go 👼"